Privacy Policy
Last updated: [Nov 22nd, 2024]
Business Sensor Software Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and users. This Privacy Policy outlines our practices concerning data collection, use, storage, and sharing in connection with the services we provide through our ERP software (“the Service”).
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from clients and users, including but not limited to:
Contact Information: name, email address, phone number, and mailing address.
Account Information: username, password, and security questions.
Billing Information: credit card details, billing address, and other payment-related information.
1.2 Usage Data
To improve our service and troubleshoot issues, we may automatically collect information such as:
Technical Information: device type, operating system, browser type, IP address, and service access time.
Usage Patterns: actions within the ERP system, including modules accessed, features used, and session durations.
1.3 Third-Party Data
We may receive data from third-party sources, such as:
Integrations: data from third-party tools integrated with our ERP software.
Client Organizations: additional user information from organizations (such log files) using our ERP software.
2. How We Use Your Information
We may use the information collected to:
Provide, operate, and maintain our ERP software and related services.
Authenticate user identity and manage access permissions.
Process payments, renewals, and account-related communications.
Improve our software by analyzing usage data.
Communicate updates, security notifications, and promotional offers (with an option to opt out), some of which may be broadcasted on our website.
3. Sharing and Disclosure of Information
3.1 Service Providers
We may share information with third-party vendors and service providers who assist in delivering the Service (e.g., payment processors, hosting providers). These providers are contractually bound to handle your data securely.
3.2 Legal Requirements
We may disclose your information to:
Comply with legal obligations (e.g., subpoenas, court orders).
Protect the rights, property, or safety of Business Sensor Software Limited, users, or the public.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user data may be transferred to a new owner. If this occurs, we will notify users of the change in ownership.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, data will be securely deleted or anonymized.
5. Security
We use technical and organizational measures to protect personal data, including encryption, secure access controls, and regular security audits. However, no method of transmission or storage is 100% secure; while we strive to protect your data, absolute security cannot be guaranteed.
6. User Rights
Users have the right to:
Access: Request a copy of their personal data.
Rectification: Correct inaccurate information.
Deletion: Request deletion of personal data, subject to legal and contractual restrictions.
Objection: Object to certain data processing activities.
To exercise these rights, contact us at info@businesssensor.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We will notify users of significant changes via email or our website.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: info@businesssensor.com.
Phone: +1-431-334-8583.
Address: 13 Sandwalk Crt., Winnipeg, Manitoba, Canada.